Basic Networking Hardware Support & Replacement Service Package
NETGEAR’s XPressHW provides basic hardware support and next-business day hardware replacement for customers who are seeking to protect their hardware investment.
In the event of a hardware failure, NETGEAR will deliver replacement hardware for next business day arrival. NETGEAR recommends XPressHW for businesses which are looking for the most cost effective way to protect their hardware investment.
XPressHW is available with the ProSafe™ Business Class Products below, with tiered pricing; please read the categories below and order the correct support package(s) for your ProSafe™ product(s):
Category 1 – Order using PRR0331 Code
All ProSafe™ Unmanaged Switches,
All Smart Managed Switches (excluding FS72TPS, GS724TP, GS748T, GS748TP and GS748TS - see category 2 below)
All ProSafe™ Wireless Access Points
All ProSafe™ Firewalls
SSL312
Category 2 – Order using PRR0332 Code
FS752TPS, FSM7250RS, FSM7328PS, FSM7328S, FSM7352S, FSM750S, GS724TP, GS748T, GS748TP, GS748TR, GS748TS, GSM7212, GSM7224, GSM7224R, GSM7312, RND4XXX, RNDP600E
Category 3 – Order using PRR0333 Code
FSM7352PS, GSM7248, GSM7248R, GSM7324, GSM7328FS, GSM7328S, RNDP6XXX (Business Edition), RNR4410, RNR4425, RNR4450, RNR4475, WFS709TP
Category 4 – Order using PRR0334 Code
GSM7352S
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